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Estate Agents Review by Anonymous 24th September 2013
Medway Mortgage Shop - Rochester 1 out of 5

unfortunately this website doesn't allow you to give zero stars! I've just vacated a property that they were letting agents for, and the simplest way to sum up our experience was that it never felt like our home. Whilst it is quite normal to have regular 3 monthly visits from a letting agent, at each one they would endeavour to find some issue to pick up on, to justify the fee they were charging the landlord. We constantly felt under threat of losing our tenancy, because they made it so obvious that they were trying to find something to report back to the landlord, thus justifying the need for their services. What really annoyed me was the fact that they even picked us up on issues were we had improved the property. For example the back garden was a mess when we arrived, so we laid lawn, paying for the turf ourselves. They then criticised us for not mowing the lawn often enough. Should have just left it a big muddy patch then....... Ultimately we have decided to leave the property primarily due to the letting agent. I would avoid this agent at all costs. I'd rather live in a cardboard box than use these guys again. Oh, and don't try to complain. If you do they immediately become rude, defensive and intimidating. They made my wife cry in front of my children. They say Let Our Family Look After Yours. I'll look after my own family, thanks.

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Medway Mortgage Shop - Rochester
159 High Street, Strood, Rochester, Kent, ME2 4TH
Phone: 01634735335
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Branch Details

Address:
Medway Mortgage Shop - Rochester
159 High Street, Strood
Rochester
Kent
ME2 4TH
Phone: 01634735335
Fax: 01634735360
Website: